Shipping Policy

At Panchakarma Herbals, we are committed to delivering your orders safely and on time. Please read our Shipping Policy for information regarding order processing, shipping timelines, and delivery.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Time

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer free shipping on eligible orders or promotional offers from time to time.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use the tracking details to monitor your shipment through the courier partner's website.

Delivery Attempts

Our courier partners will make delivery attempts as per their standard policies. If the delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order. Panchakarma Herbals is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally occur due to circumstances beyond our control. If your order is significantly delayed or appears to be lost in transit, please contact us, and we will assist you in resolving the issue.